Frequently Asked Questions
Do you ship to my country?
Yes, we deliver worldwide and shipping is free. After shipping, you will receive a confirmation email with a tracking number.
How long does it take for my order to arrive?
Due to a high volume of orders, all orders are shipped within 24–72 hours. Delivery takes approximately 5–7 business days depending on the location.
What are the return policies?
You can return a product within 30 days of receipt for any reason. You are responsible for the return shipping costs.
How do I choose the right size?
All items correspond to standard sizes. If you are between two sizes or prefer a looser fit, choose one size larger.
Any other questions?
Contact us through our contact page or by email at info@walther-mode.com – we are happy to assist you.
Company Information
If you have any questions or concerns, our customer service team is happy to assist you. You can reach us anytime through one of the contact options below.
Contact form: Click here
Email: info@walther-mode.com
Customer service hours:
Monday - Friday: 8:00 AM - 6:00 PM
Saturday and Sunday: 10:00 AM - 4:00 PM
Business information:
Walther Mode is operated by the company GlobalCommerce Enterprises B.V., a company registered in the Netherlands.
Business address:
Geograaf 16, 6921 EW Duiven, Gelderland, Netherlands
Company number: 93043260
VAT identification number: NL866257585B01
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